HELP CENTER
Everything You Need to Know
As part of our ongoing commitment to excellent customer services, we’ve compiled a list of frequently asked questions with their accompanying answers. If you’re looking for additional information - get in touch today.
WHAT ARE THE PAYMENT OPTIONS?
Payment is made up front for any services with flexible payment by all major credit and debit cards and through using the PayPal facility linked to the account. To be fair, information is free and the Key's are free to all. If you want the Key's in a book format then those services will be billed and prompt payment sought. The main service offered is commissions of unique artwork and this is by application only by sending a proposed image and filling in the relevant form. If accepted, you will be invoiced immediately on the details provided and when the invoice is paid I will facilitate production and delivery. The Key's are free to view but if you seek to download any specific key then there will be a modest charge per download.
WHAT IS YOUR RETURN POLICY?
At entry level there is no charge to read the information contained therein but it is requested that if you find yourself challenged with the information you receive that you seek professional or religious advice. For any product on the site including unique artworks there is not a refund policy, no refunds will be given. If you want to make a purchase on this site do so with due diligence and careful consideration. There is no need to spend money on this site, you will not gain extra information for making a purchase.
DO YOU OFFER GIFT CARDS?
Gift cards are not currently supported but I welcome opinions to this effect through the contact form.